Privacy Policy

1. Introduction

Groundwork Digital LLC ("Groundwork Digital," "we," "our," or "us") respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website (groundworkdirect.com), request an organic visibility audit, engage our managed local presence services, or contact us.

2. Information We Collect

We collect information that you directly provide to us, including:

• Contact Information: Name, business email address, phone number, business mailing address, and business website URL.
• Business Data: Business name, market service areas, industry/vertical, Google Business Profile links, and operational details submitted for market audit requests.
• Commercial and Transaction Data: Billing contact information, invoicing details, and contract terms. Payment card information is processed directly by our third-party PCI-DSS compliant payment processor (Stripe); we do not store full payment card details on our servers.
• Technical and Usage Information: IP address, browser type, operating system, pages visited, and timestamps collected via standard server logs and privacy-respecting analytics.

3. How We Use Your Information

We use the information collected to:

• Deliver market visibility audits, local search diagnostics, and managed presence proposals requested by you.
• Provide, maintain, and execute managed organic presence services under client agreements (including Google Business Profile management, local citation audits, and reputation workflows).
• Process invoicing, retainers, and subscription payments.
• Communicate service updates, reporting deliverables, and account notices.
• Protect against fraud, unauthorized transactions, or security breaches.

4. Information Sharing and Disclosure

Groundwork Digital does not sell, rent, or trade your personal or business data to third parties. We share data only with trusted service providers who assist us in operating our services under confidentiality agreements (e.g., cloud hosting, email delivery, and payment processing through Stripe), or when required by law.

5. Data Security & Retention

We implement industry-standard technical and organizational security measures to protect business and contact data from unauthorized access or disclosure. We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Contact Groundwork Digital

For privacy-related inquiries, data requests, or questions regarding this policy, please contact us at: